Refund Policy
Refund Policy
Last updated: June 2026
We want you to be completely satisfied with your GrablyNow purchase. If you're not happy, we're here to help.
Returns
You have 30 days from the date you receive your item to request a return. Items must be unused, in their original condition, and in original packaging.
How to Request a Return
Email us at hello@grablynow.com with your order number and reason for return. We will respond within 2 business days with instructions.
Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately with photos. We will arrange a replacement or full refund at no cost to you.
Non-Returnable Items
- Items returned more than 30 days after delivery
- Used items not in original condition
Return Shipping
You are responsible for return shipping costs unless the item is faulty or incorrectly sent.
Contact Us
Email hello@grablynow.com - we respond within 24 hours.